flex

Senior Manager, Account Management

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At a Glance

Location
United States
Experience
12+ years
Compensation
e OTE (On Target Earnings) of $180,000 - $210,000. Life at Flex We understand t
Posted
2026-02-12T10:30:26-05:00

Key Requirements

Required Skills

CRMSalesforce

Domain Knowledge

  • SaaS

Benefits & Perks

Time Off

company equity Unlimited PTO

Requirements

8–12+ years of experience in Account Management, Partner Success, Business Development, or related roles, with at least 3+ years in people management.

Proven track record of driving retention and expansion within existing customer or partner portfolios.

Experience managing complex, multi-stakeholder relationships in B2B, B2B2C, FinTech, PropTech, or SaaS environments.

Strong commercial acumen with the ability to identify and close growth opportunities post-sale.

Demonstrated ability to lead, coach, and develop high-performing teams.

Strong operational discipline, including experience with CRM tools (e.g., Salesforce), forecasting, and KPI management.

Responsibilities

As the Senior Manager, Account Management, you will be responsible for leading a team of Account Managers and directly owning a portfolio of Flex’s most strategic partners. This role sits at the intersection of partner success and revenue growth, with a clear mandate to drive retention, expansion, and long-term value across existing accounts.

Reporting to the Vice President of Account Management, you will play a critical role in translating account strategy into execution. You will ensure partners are deeply engaged with Flex’s products, expanding their portfolios over time, and realizing increasing business value through adoption, integrations, and new growth initiatives. The ideal candidate is a hands-on leader with strong commercial instincts, operational rigor, and a passion for building durable partner relationships in high-growth B2B or B2B2C environments.