Senior Program Manager, Disaster Recovery

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.

The estimated pay ranges for this role are as follows:

Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200

Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.

This position is needed to lead the disaster recovery (DR) program.

This leader is responsible for communicating, developing, implementing, maintaining and managing the governance of the enterprise disaster recovery management (DRM) program.

The objective of this program is to support product and IT systems' resilience and timely recovery, regardless of cause.

Lead the annual plan development, review, and executive sign-off lifecycle for critical product and non-product systems

Actively integrate disaster recovery vulnerabilities, Service Readiness Framework (SRF) findings, and exercise gaps into existing risk frameworks to quantify, score, and systematically drive down operational risk across the company.

Author clear program updates, annual compliance metrics, and formal responses to internal and external audit findings.