Workflow Integration Engineer

Strong understanding of media production workflows, particularly those involving audio, video, and digital content pipelines.

Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience.

3+ years of experience in a technical support, systems engineering, or workflow design role, preferably within media and entertainment.

Proficiency in troubleshooting and supporting complex software platforms in real-world operational environments.

Familiarity with Linux, cloud-based systems, basic scripting (Python, Bash) and graphical canvases (Lucidchart)

Exceptional interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences.

The Skywalker Sound Development Group is seeking a dedicated and client-focused Workflow Integration Engineer to join our growing organization. In this critical role, you will ensure clients can seamlessly integrate and operationalize our software platform within their unique workflows and organizational structures.

As a Workflow Engineer, you will serve as the primary technical liaison for assigned clients, delivering hands-on support and guidance to optimize their use of our platform. Your ability to balance tier 1 support, technical problem-solving, and workflow design will ensure clients achieve maximum value from our solutions, enabling their success in demanding media production environments.

Act as the primary technical contact for assigned clients, providing tier 1 support and hands-on assistance with software implementation and workflow integration.

Collaborate with clients to understand their specific operational requirements and design tailored solutions using our software platform.

Guide clients through system configuration, deployment, and optimization to ensure seamless adoption.