Strategic Customer Success Manager

Book Management: 10+ strategic accounts (Average ARR 1Million+)

Team Coordination:Ability to drive team collaboration, act as primary interface between customer and LVT

Executive-Level Presence: Ability to effectively present internal and external executives (c-suite)

We believe you do your best work when your whole life is supported. We invest in our crew’s health, families, and financial futures with a benefits package designed to support you inside and outside the office.

As a Strategic Customer Success Manager at LVT, you will be responsible for developing and maintaining loyal and lasting relationships with customers.

It will be your job to make sure they are well taken care of and satisfied with the services and products they are receiving.

If they are not satisfied, you will need to be able to improve upon any areas where they might have problems with the services or products.

It will be your responsibility to ensure customer satisfaction, as you lead technical support to LiveView's customers.

This position is key to the continuing success of LiveView Technologies, one of the most up-and-coming firms in the West.

Customer Relationship Management: Develop and maintain strong, strategic partnerships with key stakeholders across client organizations, serving as the central point of contact responsible for managing all inquiries, concerns, and ensuring overall customer success and satisfaction.

LVT

is redefining how businesses operate in the physical world, moving beyond traditional security solutions to deliver AI-driven, actionable intelligence that makes sites smarter, safer, and more secure. Since pioneering our first

mobile, solar-powered units

, our commitment to scrappy, hands-on innovation has made us an established leader and one of the fastest-growing companies in intelligent site technology. We are building the next generation of solutions—from our physical units in the field to a powerful Agentic AI platform—that allows our customers to gain unprecedented visibility and control over safety, compliance, and operations. This is your chance to

join a cutting-edge team

that isn't just watching the world change, but actively building the technology that is changing it.