Bilingual English and Spanish Member Loyalty Representative

Must be bilingual (English/Spanish).

Must be outgoing, sales-focused, and enjoy speaking with people.

Must love to help members, including prospective members through outreach and educational activities.

Must be available to work weekends and be flexible with a rotating work schedule of hours based on store needs. Schedules are set every two weeks.

Must have regular, reliable, and predictable attendance to support store operations.

Must be willing and able to work outdoors year-round to identify new sales opportunities and promote company products and services through designated outreach activities.

Oportun is currently seeking qualified candidates with customer service, cashier, sales, or hospitality experience to work Full-Time. At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience. Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities. As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

Welcome members with a warm greeting and provide quality member service.

Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.

Work as a team or independently, including time alone in the store without direct supervision or with coworkers, while exceeding daily goals in our lending and servicing activities.

Enjoy informing and educating potential members about Oportun’s services by engaging in outreach efforts more than 50% of the time at Oportun locations, partner locations and/or community events. Activities include: