covetrus

Associate Technical Operations Specialist

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At a Glance

Location
Kentucky (US) 1 - Remote 100%, United States
Employment
Full time
Compensation
this position is as follows: $19-$25 Covetrus is an equal opportun
Posted
2026-08-04

Key Requirements

Domain Knowledge

  • Insurance

Requirements

Customer service experience especially in a phone or email setting

Health savings accounts

Flexible spending accounts

Life & disability benefits​

Identity theft protection

Responsibilities

Install and configure software and applications on client machines -Coordinate with team members to complete large-scale installation initiatives

Respond to client and partner inquiries and assist in troubleshooting and resolving challenges

Resolve data issues that affect partner applications -Investigate data errors or discrepancies using internal tools, including SQL and C# queries

Deliver technical information, training, and updates to clients and partners of varying technical knowledge

Coordinate with team leadership to prioritize and deliver on strategic partnerships

Provide exceptional customer service and professional written & verbal communication