americor
Loan Servicing Collections Specialist
At a Glance
- Employment
- internship
- Experience
- 3+ years
- Compensation
- ons Supervisor. Compensation: $20.00-$22.00 per hour depending on experie
Key Requirements
Required Skills
Domain Knowledge
- Education
- Insurance
- Medical
Requirements
3+ years of Loan Servicing, preferably in collections, with a focus on unsecured, debt consolidation, and personal loans.
Call Center experience.
Proficient with Microsoft Office and Google Suite.
Understanding of call center technology and collections metrics (ACD, IP, PTP, RPC, etc.)
Outstanding verbal and written communication skills.
Superior multi-tasking skills.
Compensation & Benefits
Ongoing training and development
Opportunity for career advancement
Medical
Dental
Vision
Company Paid Group Life / AD&D Insurance
Responsibilities
Improve overall portfolio health through the assistance of past-due clients.
Maintain proper communications including, but not limited to:
Inbound and Outbound Calls
Inbound and Outbound Emails
Servicing via SMS messaging and online chats
Maintain symbiotically successful relationships between Credit9 and its customers by providing exceptional customer service and professional collections tactics.