Maintenance Call Center Coordinator

High school diploma or equivalent certificate required

Associate or Bachelor’s degree in business or related field preferred

Minimum one year’s experience in retail facility support preferred

Basic Microsoft Office skills with intermediate skills in Excel

Basic knowledge of building systems (e.g., HVAC, fire systems, plumbing, electrical)

Basic knowledge of facility management and Energy Management Systems (EMS)

Nation-wide Medical Plan/Dental/Vision

Flexible Spending Accounts

Weekly pay

401K match

Tuition Assistance

Adoption Assistance

Are you great with troubleshooting and problem solving? Do you have excellent customer service skills? Do you thrive when getting to make a difference? This is the position for you!

What you will do:

The purpose of this job is to provide troubleshooting support and repair coordination for routine facility-related issues at travel center locations.

1. Liaise with store employees and vendors to ensure timely repair of facility issues at company sites in a cost effective manner

2. Compile and evaluate information about each facility repair issue to determine whether repair or replacement, based upon cost parameters, is the most appropriate and cost-effective solution

3. Calculate total job costs; manage the work order process to include creating purchase orders (P.O.), dispatching vendors, and approving work orders and cost revisions within authorized financial limits

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.