manulife

Fulfilment Officer

At a Glance

Location
Can, Ontario - Full Time, Canada
Employment
Full time
Posted
2026-08-06

Key Requirements

Required Skills

ExcelMicrosoft Office

Domain Knowledge

  • Banking
  • Legal

Requirements

General knowledge of residential mortgage business and mortgage underwriting practices an asset

Previous Banking experience is an asset

Excellent customer service skills

Ability to understand and correctly interpret legal mortgage documents an asset.

Compensation & Benefits

$43,875.00 CAD - $73,125.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact

hr@manulife.com

for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact

hr@manulife.com

Responsibilities

Review documents submitted by the Mortgage Specialist to ensure the file is in good order and all conditions have been met.

Set up and administer new mortgage business and process the related financial transactions.

Address routine queries from internal partners.

Contribute to and support the team in meeting urgent deadlines and unexpected increased volumes.

Promptly respond and resolve inquiries.

Create and maintain strong team collaborative working relationships with internal departments by providing excellent customer service.

Team

:

We’ll empower you to learn and grow the career you want.

We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team, we’ll support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About the Company

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

https://www.manulife.com/en/about/our-story.html

.