Assistant Resort Manager

Prior leadership experience in retail, restaurant, hospitality operations or similar

Previous experience in animal care or other related fields preferred

30 Days of Complimentary Pet Boarding (non-holidays)

On-demand pay with DailyPay

Discounted Veterinary Care and Grooming Services (per location)

Dog/Cat Adoption Assistance

Complimentary Pet Day Camp

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Bring your dog with you to work!

30 Days of Complimentary Pet Boarding (non-holidays)

On-demand pay with DailyPay

Discounted Veterinary Care and Grooming Services (per location)

Overseeing daily operations of the resort by maintaining standards of conduct, cleanliness, and safety

Motivating and teaching resort staff to be successful in their roles by delivering premier service to pet guests and their parents in a safe, clean, fun atmosphere

Documenting and delivering employee corrective actions and terminations, when necessary

Maintaining appropriate inventory of supplies, performing walk-throughs, managing lodging calendars, leading meetings, and performing other recurring Manager on Duty (MOD) obligations

Maintaining excellent customer service metrics such as Net Promoter Score (NPS) and reviews on Google and other social media sites

Speaking with customers if they have concerns, questions or complaints, maintaining a high level of professionalism, care and concern

Pet Paradise's full-service pet care destination is dedicated to giving pet parents access to all the premium care they need to give their furry family member the happiest, healthiest, longest life possible. The Pet Paradise brand has grown to offer

resort-style pet

day camp and care, professional

pet grooming

, low-stress and high-quality

veterinary care