eliseai
Solutions Engineer, Implementation & Delivery | Housing
At a Glance
- Location
- New York, United States
- Employment
- FULL_TIME
- Experience
- 3+ years
- Compensation
- salary range for this role is $135,000 – $185,000. In addition to base salary,
- Department
- EliseAI
- Posted
- 2026-05-14
Key Requirements
Required Skills
Domain Knowledge
- Embedded Systems
- Engineering
- Healthcare
- Medical
- SaaS
Benefits & Perks
in the office Unlimited vacation and paid holidays Relocation
tion, equity, and a comprehensive benefits package. Exact compensation is determin
Requirements
3+ years of experience in solutions engineering, implementation engineering, technical account management, or a closely related presales/post-sales technical role
Proven track record of owning technical implementation for enterprise-grade customers, ideally in a SaaS or AI/ML-driven product environment
Strong technical foundation: comfortable with APIs, system integrations, data flows, and configuration-heavy platforms; SQL proficiency and familiarity with BI tools (e.g., Looker, Tableau) a plus
Strategically minded with strong customer instincts: you don't just implement; you advise, consult, and advocate for what will actually work
Highly cross-functional: experienced working across Sales, CS, Product, and Engineering with a collaborative, no-ego approach
Vertically curious: eager to develop deep expertise across multiple customer segments and become a go-to resource for product knowledge
Compensation & Benefits
In addition to meaningful work and real growth opportunity, we offer:
Equity in the company
Medical, Dental, and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Responsibilities
You'll be embedded in our most complex, high-value enterprise engagements, partnering alongside Engagement Managers and Customer Success Managers to architect, configure, and activate EliseAI's platform for our most strategic customers.
You'll own the technical work stream from pre-sales through go-live, ensuring every customer is set up for long-term success from day one.
You're equally comfortable in a configuration console and a boardroom, and you know how to build a compelling case for best practices without losing the human side of the conversation.
Own technical implementation end-to-end across enterprise accounts, from presales discovery through configuration, testing, and go-live
Partner closely with Engagement Managers and Customer Success Managers to deliver a seamless, coordinated experience for complex, multi-stakeholder enterprise customers
Drive technical discovery during pre-sales by mapping customer workflows, identifying configuration requirements, and translating them into actionable implementation plans
About the Company
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing
: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
Healthcare
: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.