sierra

Strategist, Agent Development (Spanish speaking)

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At a Glance

Location
San Francisco, California, United States
Employment
FULL_TIME
Compensation
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Department
Sierra
Posted
2026-07-29

Key Requirements

Required Skills

Salesforce

Certifications

  • SAFe

Domain Knowledge

  • Energy
  • Engineering
  • Finance
  • Insurance
  • Media
  • Medical
  • Regulatory
  • Telecommunications

Requirements

Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.

Clear, direct, and persuasive across technical and non-technical audiences.

Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.

Ownership and delivery.

A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.

Genuine interest in Financial Services and improving the end customer experience.

Compensation & Benefits

We want our benefits to reflect our values and offer the following to full-time employees:

Flexible (unlimited) paid time off

Medical, dental, and vision benefits for you and your family

Life insurance and disability benefits

Retirement plan dependent on country of employment

Parental leave

Responsibilities

, you own how Sierra’s AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day.

You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for.

You transform a customer’s thorniest, highest-stakes problems into agents that measurably move their business.

Agent Development Life Cycle

Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it’s the best version of itself in the real world.

Be the trusted strategic advisor to enterprise leaders.

About the Company

At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, Paris, Madrid, Munich, Singapore, Tokyo, and Sydney.

We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.

Our co-founders are

Bret Taylor

and

Clay Bavor