Strategic Provider Relationship Analyst

Proven Medicare Advantage (MA) experience or exper

ience working within a managed care or health plan environment

supporting MA products

educate and advise providers

on Medicare Advantage processes, products, claims, and operational requirements.

Demonstrated provider-facing or customer service experience, with the ability to build strong

At Blue Cross NC, we take great pride in a fair and equitable compensation package that reflects market-price and our starting salaries are typically planned near the middle of the range listed. Compensation decisions are driven by factors including experience and training, specialized skill sets,  licensure and certifications and other business and organizational needs. Our base salary is part of a robust Total Rewards package that includes an Annual Incentive Bonus*, 401(k) with employer match, Paid Time Off (PTO), and competitive health benefits and wellness programs.

*Based on annual corporate goal achievement and individual performance.

$60,907.00 - $97,452.00

This role is responsible for developing and executing strategic provider engagement and network initiatives across a designated geographic region, with a focus on supporting Blue Cross NC Medicare Advantage products.

The position serves as a key liaison to professional, institutional, and ancillary providers, ensuring compliance with negotiated agreements while fostering strong, collaborative relationships with provider organizations.

The successful candidate will build and maintain strategic partnerships with healthcare providers and key decision-makers to strengthen network performance, enhance provider satisfaction, and support Blue Cross NC's market leadership objectives.

Through innovative approaches, this role drives provider retention, improves the provider experience, and helps reduce administrative burden and transaction costs.

The position collaborates closely with cross-functional teams to implement comprehensive provider service strategies, deliver consistent communications, eliminate duplicative efforts, and improve overall service delivery.

Additionally, this role is responsible for provider contracting and relationship management activities for select statewide providers and enterprise initiatives, including emerging healthcare solutions such as virtual care, point-of-care technologies, and other provider-focused programs.