dialpad

Engineering Manager (Agentic Systems)

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At a Glance

Location
San Francisco, United States
Experience
12+ years
Posted
2026-06-29T09:16:47-04:00

Key Requirements

Required Skills

AWS

Domain Knowledge

  • Education
  • Engineering
  • Finance
  • Insurance

Compensation & Benefits

target

range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

$332,000

Responsibilities

The agentic engineering strategy, roadmap, budget, and delivery of Dialpad's agentic platform, including its orchestration layers, memory architectures, tool-use and API-execution frameworks, and evaluation, observability, and safety systems.

The health, growth, and succession planning of your organization, managing performance, headcount budgets, and career progression for both managers and senior IC architects.

Scalable, multi-modal AI agents capable of autonomous reasoning, real-time conversational interaction, and secure tool execution across complex enterprise workflows.

Clear multi-team goals, robust QA and regression processes, and operational metrics (KPIs) that hold the platform to enterprise standards of quality and reliability.

Clear job descriptions, leveling guides, and onboarding plans to sustain a diverse, high-performing engineering organization.

The executive team and division leaders to set long-term direction, communicate changes, and align the organization with Dialpad's wider business strategy.

About the Company

Dialpad is the AI-native business communications platform. We unify calling, messaging, meetings, and contact center on a single platform - powered by AI that understands every conversation in real time.

More than 70,000 companies around the globe, including WeWork, Asana, NASDAQ, AAA Insurance, COMPASS Realty, Uber, Randstad, and Tractor Supply, rely on Dialpad to build stronger customer connections using real-time, AI-driven insights.

We’re now leading the shift to Agentic AI: intelligent agents that don’t just analyze conversations but take action by automating workflows, resolving customer issues, and accelerating revenue in real time. Our DAART initiative (Dialpad Agentic AI in Real Time) is redefining what a communications platform can do.

Visit

dialpad.com

to learn more.