thetradedesk
Platform Support Coordinator
At a Glance
- Location
- New York, United States
- Experience
- Up to 2 years
- Posted
- 2026-03-26T17:03:03-04:00
Key Requirements
Required Skills
Domain Knowledge
- Advertising
- Healthcare
- Insurance
- Medical
Benefits & Perks
ffers a competitive benefits package. Click here to learn more. Note: Intern
Requirements
Strong SQL and HTML experience
General knowledge of RTB, DSPs, ad exchanges, aggregators, ad servers, and other optimization platforms is a plus
Will be required to routinely or customarily troubleshoot items related to the platform that require independent judgement, decision-making, and unique approaches
No previous online advertising experience required, but those with experience or internships in online advertising or technology are encouraged to apply
Responsibilities
Support for application issues; ensuring that incidents within our platform or tools are addressed within established SLAs
Responsible for owning incidents, including escalating to other technical teams
Multi-task, manage, and resolve transactional application support requests
Problem-solving and troubleshooting
Executing Stored Procedures and querying our database using SQL
Maintain the company’s ticketing system; answer, troubleshoot, and resolve various technical issues related to The Trade Desk’s trading platform