Join our HTI Talent Community!

As a coach who supports our French or Spanish Services Program, you are required to demonstrate writing proficiency at the following level for any language that you are working in:

Understand a wide range of longer and more demanding texts

Can recognize and respond to implicit meaning in text/ chat form

Express ideas without too much searching for vocabulary or expressions

Effectively use the language for social, coaching and  professional situations

Create well-structured and detailed texts on complex topics

Carry a full, active caseload of members and complete intakes of new members

Attend and respond to multiple tasks, situations and responsibilities simultaneously throughout your shift

Maintain accurate and timely documentation and paperwork (I.e. assessments, care plans, daily notes and other required paperwork)

Excellent communication, writing and typing skills (spelling, grammar, syntax)

Collaborate through notes with member's Clinical Team to collaborate on their care plan

Coaching support around a variety of topics such as depression, anxiety, stress management, relationships, communication, and career

As Mental Health Coach, you play an instrumental role in making the Headspace mission a reality! You will help people adapt to living healthier lives by discovering their personal strengths, motivations, and skills that will enable them to make lasting changes in their mindsets and behaviors. Coaches have regular touch points w/ their members to assist them in constructing attainable goals, offer support and encouragement, track successes and setbacks, and provide resources, tips and strategies to facilitate on-going progress.

Coaches are an integral part of each member’s multidisciplinary care team. They use previous clinical and/or coaching experience, good judgment, and our guidelines to discern when to refer members to a higher level of care, such as Therapy and/or Psychiatry, or other internal or external resources. You will collaborate with our psychiatrists and therapists to help develop and reinforce progress, as appropriate.

Headspace Care coaching is delivered entirely through text-based-chat within the Headspace app.

This means you’ll be providing services through the use of a computer and with a strong ability to translate your skills into writing. In addition to coaching our members, you’ll also have biweekly 1:1 supervision outside of your coaching hours and our Team Meeting recordings will be available for you to view when they are available.

Headspace coaches are ready to be part of a community working collaboratively to make mental health support accessible to everyone, no matter their background or experience.