Senior Program Manager, People Data Access & Governance

8+ years of experience in data governance, HR technology, people analytics, or technical program management, with demonstrated ownership of a program or domain, not just project delivery

Hands-on familiarity with cloud-based analytical environments, specifically Databricks, including how row-level security, column masking, Unity Catalog, and role-based access control work in practice

A clear mental model for how AI and LLM-based tools change the data governance equation; you understand that natural language interfaces to structured data require a fundamentally different access control philosophy than traditional BI, and you have a point of view on how to approach it

Experience governing sensitive data across its full lifecycle: classification, permissioning, access review cadences, audit trails, and exception handling, ideally with people or HR data specifically

Strong cross-functional partnership instincts: you know how to align InfoSec, Legal, HR, Data Engineering, and Product around a shared governance problem without letting any single stakeholder’s agenda define the outcome

A grounded, principled perspective on why people data governance matters; you treat this as work with real ethical and organizational stakes, and you can articulate that credibly to both technical and non-technical audiences

The way organizations interact with people data is changing fundamentally.

When AI can be pointed at a dataset and asked anything: from “what’s driving attrition in this org?” to “show me comp distribution by level”, traditional access models built around fixed reports and credentialed BI users are no longer sufficient.

This role exists because Zillow is leaning into that future, and doing it thoughtfully requires someone who can hold the full picture: who should have access to what, through which interfaces, with what controls, and accountable to whom.

As Senior Program Manager, People Data Access & Governance, you’ll design and own the framework that governs access in how people data flows from source systems like Workday through cloud analytical environments like Databricks, and ultimately into the hands of HRBPs, people leaders, and AI-powered tools.

You’ll navigate the spectrum from governed metric layers and curated data products all the way to back-end power user access, making principled decisions about what’s appropriate at each level.

This is a program ownership role with real technical depth requirements, broad cross-functional scope, and a mandate to build something durable in a space that is still actively evolving.

As a Senior Program Manager, People Data Access & Governance within the Business Operations & People Analytics organization, you’ll be part of a team at the center of one of Zillow’s most consequential investments: making people data more accessible, more intelligent, and more trustworthy, all at the same time. This team sits at the intersection of HR systems, cloud data infrastructure, and the rapidly evolving world of AI-powered workforce tools, and plays a critical role in shaping how leaders and partners across the company can engage with people data responsibly. The Senior Program Manager, People Data Access & Governance will own the program that holds all of that together.

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help customers navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company that's reshaping an industry and helping more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the country. Zillow was named one of

FORTUNE 100 Best Companies to Work For® in 2025

,

and included on the

PEOPLE Companies That Care® 2025