Strategic Accounts Lead

Strategic Accounts Manager, Customer Marketing

own the customer lifecycle strategy for Geotab’s highest-value and most complex accounts, ensuring retention, expansion readiness, and advocacy outcomes are intentionally designed and consistently delivered.

The projects will vary in scope, complexity, and affected business area.

If you love technology, and are keen to join an industry leader — we would love to hear from you!

8–10 years of experience in customer marketing, lifecycle marketing, enterprise marketing, or a related field.

Proven ability to design strategic lifecycle frameworks for complex, high-value customers within B2B or SaaS environments.

As a Strategic Accounts Manager, Customer Marketing your key area of responsibility will be lifecycle strategy ownership for Strategic/Signature Accounts, expansion and advocacy framework design, and executive-level customer marketing programs.

You will need to work closely with Strategic Account Sales and GCS leadership as a peer, as well as Geotab’s Product and RevOps teams.

In addition, the successful candidate will have strong commercial acumen, with an understanding of retention, NRR, expansion, and advocacy dynamics, and the ability to design strategic lifecycle frameworks for complex, high-value customers.