Delivery Manager

Proven experience (10+ years) in delivery management role within the Enterprise SaaS industry

Strong leadership qualities, taking full ownership of your responsibilities, inspiring your team, and driving innovation to enhance service quality and client satisfaction.

Here are the global benefits we’d like to highlight:

Flexible remote and hybrid working options

Multiple Learning and Development opportunities, including Focus Fridays, a half-day each month to focus on learning and personal growth

Generous PTO and paid holidays

2 MAD Days per year (Make A Difference Days for paid volunteering)

Additional benefits may be offered by country, based on your eligibility - ask your recruiter for more information. Intern and Apprentice positions may receive some of these benefits - ask your recruiter for more details.

At Shift we strive to be a diverse and inclusive workforce.

As the senior leader for the UK project management function, you will play a pivotal role in ensuring Shift Technology’s success in the UK.

You will lead the team of project managers responsible for the delivery of our solutions to our clients, overseeing the end-to-end delivery process, from project inception to completion, ensuring that all client requirements are met with the highest level of quality and efficiency.

Manage the entire delivery lifecycle of our portfolio of projects including participating in pre-sales as well as project inception, planning , execution, monitoring, and closure.

Coordinate and collaborate with leaders from across both the UK, Ireland & Nordics region and broader Shift to align strategy, priorities, resources and execution across your portfolio  (internal partners include Data Science, Customer Success, Sales and Solutions Consulting, Product, Engineering, Legal)

Develop and maintain strong relationships with key client stakeholders, understanding their business context and needs, and  providing regular updates on project progress, addressing any concerns or issues, ensuring overall client satisfaction

Drive continuous improvement initiatives to enhance delivery processes and methodologies

without regard to race, color, religion, marital status, age, national or ethnic origin, physical or mental disability, medical condition, pregnancy, genetic information, gender identity or expression, sexual orientation, or other non-merit criteria.

Shift Technology is committed to providing reasonable accommodations for qualified individuals with disabilities in our application and employment process. Should you require accommodation, please email accommodation@shift-technology.com and we will work with you to meet your accessibility needs.

Please be aware of scammers and only trust correspondence that comes from emails ending in "shift-technology.com". We will never do initial outreach to you via Whatsapp/Text/SMS, never ask for banking information or personal identification numbers (ex. Social Security Number) as part of our recruitment process.

Shift Technology does not accept unsolicited CVs from recruiters or employment agencies in response to the Shift Technology Careers page or a Shift Technology social media post. Any unsolicited CVs, including those submitted directly to hiring managers, are deemed to be the property of Shift Technology.