Digital Sales and Service Representative

High school diploma or equivalent experience

2-3 years minimum customer service experience

Great typing skills (at least 40 words per minute) and technical proficiency

Reliable internet connection and speeds of 20 mbps download and 10 mbps upload, or better

A private, dedicated workplace, free from interruption or distraction that promotes confidentiality

Positive, driven and solution-oriented mentality

Monthly performance bonuses for those who qualify

Ownership of your development with support from leaders dedicated to fostering growth

Bi-annual performance reviews

A safe, respectful, and inclusive work environment

Answer incoming chats (up to 3 at a time)

Consult customers on

enhancing the value of their contact lens purchase

Proactively communicate and engage with your manager and team members to be successful in a

virtual work environment

, including but not limited to; one-on-one meetings, team meetings, and team chats

SeekWell is the parent company of 1-800 Contacts, Luna, and Hello Eyes. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built a great company and changed an industry by putting the customer first, always. The best is yet to come.