adyen
Technical Support Engineer
At a Glance
- Location
- San Francisco
- Compensation
- salary range for this role is $90,000 - $120,000; to learn more about our comp
- Posted
- 2026-02-09T18:04:15-05:00
Key Requirements
Required Skills
Requirements
You have strong technical knowledge, and have experience troubleshooting APIs.
Bonus points for specific experience with Postman, HTML/CSS, JavaScript, Java, SQL, or PHP.
Functional understanding of Magento, SFCC, Adobe Commerce is a plus.
You have experience working directly with merchants in a customer support role.
You aspire to deliver a seamless, high-quality merchant support experience with every merchant interaction.
Responsibilities
Be a key source of knowledge on the Adyen platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices.
Own merchant support cases from creation to final resolution.
Be an internal product advocate, track product processes, and communicate merchant feedback to product and engineering teams.
Contribute to projects that align with the growth and direction of the Support organization.