Junior IT Administrator

Coordinate with third-party vendors and support providers when required.

Escalate complex technical issues to senior IT staff when necessary.

Experience providing IT support in a service desk or helpdesk environment.

Experience supporting Microsoft 365 services (Outlook, Teams)

Basic experience with Active Directory user administration.

Experience supporting laptops, desktops, and office peripherals.

Opportunity to gain hands-on experience with broad workplace technologies

A collaborative team environment with opportunities for career development

The successful candidate will provide 1st and 2nd line technical support to staff, ensuring a reliable and seamless IT experience across the business.

This role will involve troubleshooting hardware and software issues, supporting user access and devices, maintaining documentation, and assisting with core business systems including Active Directory and Microsoft 365.

Provide 1st and 2nd line IT support for employees across the organisation.

Troubleshoot issues relating to desktops, laptops, peripherals, and mobile devices.

Diagnose and resolve hardware, software, and connectivity issues.

Manage and respond to support requests through the IT service desk system.