Sr. Staff GenAI Content & Conversational Designer, Monetization

Bachelors degree in design, technical writing, a related field or equivalent experience

7+ years of experience in user-focused product conversation and content design

Experience shaping content for multi-disciplinary projects

Experience with LLMs, prompt shaping/engineering and working on AI product flows and with agentic systems

A portfolio demonstrating breadth and creativity and proven experience in content design, design thinking and product strategy

Strong experience leading multiple complex work streams

Lead conversation design and strategy for a multi-agent AI powered Pinterest Business Assistant to help business users (merchants, advertisers, and agencies) create inspired content, connect with customers, and achieve their business goals

Act as the voice of the user by becoming an expert in our business products and leveraging research to inform the design of the AI assistant

Drive improvements in prompt and skill management, owning the process from conception to production, and rapidly adapting to new technologies

Collaborate cross-functionally with researchers, product managers, engineers, and stakeholders to establish conversational, cohesive experiences with a unified voice

Apply systematic thinking to your work, contributing to scalable, consistent design patterns, and participating in critique to strengthen your designs

Actively seek learning opportunities to grow your craft, define success metrics for novel AI features, and obsess over building trustworthy, high-impact AI systems