Senior Implementation Engineer

5+ years experience integrating and/or providing technical consultation when integrating with Web APIs

Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDK's, etc.), and desire to improve technical acumen

Excellent communication skills; comfortable leading meetings with high level decision makers

Empathetic to customer and end-user needs, with the ability to translate business requirements and workflows into technical solutions that deliver value

Ability to identify and clearly communicate pragmatic solutions to complex integration problems

Ability to navigate ambiguity and make decisions on how to move forward by pulling in the right people.

Utilize development and programming expertise to create scalable and robust solutions for merchant integrations, while ensuring adherence to payment best practices.

Serve as a consultative partner in specific verticals such as e-commerce, point of sale, and multi-faceted platforms, guiding merchants through integration processes.

Collaborate cross-functionally with Sales, Account Managers, Product, and Engineering teams to deliver seamless merchant experiences and drive continuous improvements.

Leverage project management and technical consulting skills to oversee high-quality project delivery, guaranteeing the technical integrity of merchant integrations.

Provide consultation on optimizing payment solutions, including checkout experiences, authentication, omni-channel payments, and platform onboarding, while collaborating with Developers and Product Managers to enhance the platform.