Senior Marketing Coordinator

You’ve been thinking constantly about how to boost your skillset with new advancements in AI.

You’re someone who is naturally curious, always trying to understand how things work and how to make them better by trying something new.

You can show that curiosity through work experience or personal projects in any domain. Share what you’ve been working on, we’d love to see it!

We're looking for a candidate who has experience with the following:

​​3+ years of experience in Website Coordination, Social Media Coordination, Technical Customer Support, Marketing or similar.

1+ years of experience in project management.

:

You will get the opportunity to apply your digital marketing skills to deliver campaigns that have a direct impact on the success of Lightspeed’s new customer acquisition efforts.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

Lightspeed share scheme (we are all owners)

Unlimited paid time off policy

Flexible working policy

You will be responsible for coordinating customer onboarding for marketing campaigns, websites, mobile apps, ecommerce products and other products between cross-functional teams.

Participating in kick-off calls with customers to outline processes and manage customer expectations of the onboarding process.

Leading onboarding calls to assist clients in setting up marketing channels and platforms including Website, Facebook Business Manager, Instagram and Google My Business.

Provide guidance and support during the initial stages of the onboarding process, addressing any client concerns and ensuring a clear understanding of the process.

Maintaining consistent and timely updates to the customer based on task completion and customer responsibilities during onboarding and post-live.

Managing the amount of time for customers to move from setup phase to the time their marketing initiatives are running.

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop

commerce

platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud

commerce

solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.