ophelia

IT Systems Engineer III

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At a Glance

Location
United States
Work Regime
remote
Posted
2026-05-19T10:42:21-04:00

Key Requirements

Domain Knowledge

  • Automation
  • Healthcare

Benefits & Perks

Health Insurance

edical, vision, and health insurance (many plans are fully covered for the e

Requirements

AI automation with LLMs

ZTNA design and implementation

Mixed environments (Microsoft/Apple)

working with technical and non-technical stakeholders to design the project, outline and plan execution, and handle post-rollout feedback and iteration

Stellar collaboration and communications

of complex technical challenges, working through issues, and designing for a whole system

Compensation & Benefits

Competitive medical, vision, and health insurance (many plans are fully covered for the employee!)

Start with 20 days (4 weeks) of PTO, increasing to 5 weeks after 2 years and 6 weeks after 5 years of tenure

10 company holidays

Work From Home Stipend

401k Contribution Platform

Additional benefits offered through our benefits provider such as life insurance, short and long term disability, financial wellness, virtual primary care, among others!

Responsibilities

IT Systems Engineer III

, you will improve Ophelia's IT systems by focusing on seamless integration, automation, and security to elevate our employee experience.

You will be responsible for developing plans and executing our IT strategy, ensuring the highest quality standards across all projects, and communicating clearly and proactively to bring stakeholders–and at times, the whole organization–-along with you.

In this role, you will oversee and collaborate with the team at our managed service provider for IT issues.

The MSP manages IdP/IAM, provisioning/deprovisioning systems, accounts, and hardware.

The MSP also handles Level 1 and Level 2 helpdesk support.

About the Company

to make evidence-based addiction treatment universally accessible