Field Operations Manager - The Toro Company

Software as a Service (SAAS) literacy required.

Must have the capability to adapt and drive change within TTC and Distribution.

Channel management experience

– The pay range takes into account skills, experience, education, and location. It is not common to be hired at or near the top of the range; compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the annual pay range is between $105,000-$125,000​. Cash compensation is one piece of our competitive total rewards package. You may be eligible to participate in an incentive program, which rewards employees based on individual and organizational performance. Eligibility and award amounts are determined by company policy and performance metrics. If you need to, you can access your pay early with the dailypay app.

At The Toro Company, we are committed to fostering a secure and trustworthy recruitment experience for our applicants. Recruitment fraud is a growing concern for job seekers, so please be aware that throughout our recruitment process, you’ll never be required to pay any fees or disclose personal financial details when applying to TTC opportunities. All legitimate job opportunities must be applied for directly through our official careers page at jobs.thetorocompany.com or via Workday, our applicant tracking system.

The Toro Company is an Equal Opportunity Employer. We consider all qualified applicants based on merit and do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, military service, or other non-merit factors. We are committed to creating a welcoming environment for all employees.

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Responsible for meeting and exceeding designated sales volumes and profitability in whole goods, parts and services associated with assigned channel partners.

Actively engage with the tools, products, and platforms to build the competency necessary to articulate the business strategy and demonstrate the practical application to drive adoption and integrate with growth strategies.  Build sales and operational support materials designed to drive awareness of the products and services offered through aftermarket services.

Actively engage with the tools, products, and platforms to build the competency necessary to articulate the business strategy and demonstrate the practical application to drive adoption and integrate with growth strategies.  Build sales and operational support materials designed to drive awareness of the products and services offered through aftermarket services.

Build sales and operational support materials designed to drive awareness of the products and services offered through aftermarket services.

Primary liaison to the channel’s aftermarket service teams modeling and reinforcing the application and use of products, processes, tools, and programs necessary to execute and grow the aftermarket parts and service strategies.

Frequently scheduled contact through in-market visits, best practice sharing, and business updates with channel partners and customers.

The Toro Company is a homegrown, Minnesota-based company that has been in business since 1914. We pride ourselves on providing world-class equipment to help maintain the environment that we love, while putting an emphasis on giving back to the communities that surround us. From residential lawns and gardens, to venues such as St Andrews Links and Target Field, we are a company with a global footprint and a passion for helping people beautify whatever landscape they may be in. With 100 years of operation under our belt and a healthy tenure, come find out what makes The Toro Company the best place in the Twin Cities to build a career.

With emphasis on channel partner health, market share growth (in a mature market,) and sustainable profitability; as a Field Operations Manager you will develop, implement, and manage field programs in partnership with channel leadership responsible for the functional areas of the business unit Parts Operations, Service and Warranty Operations.  Assumes responsibility for the business execution of channel partners (distributors or dealers) in an assigned region by developing a culture of 9.0+ Overall Satisfaction (OSAT) / Net Promoter Score (NPS) customer satisfaction, continuous operational improvement and market penetration of parts, repair services and subscription products.  Works collaboratively across channels to drive the development, adoption and engagement of new and innovative digital products and services in the market while scoping the operational elements necessary to maintain and grow the value propositions.