Senior Manager, Strategic Account Development

You bring 8+ years of sales leadership experience, including managing frontline managers in a fast-paced, quota-driven environment.

You bring deep experience in B2B SaaS, including building and scaling sales organizations from the ground up in high-growth environments. You are fluent in applying AI-driven tools and insights to improve sales strategy, productivity, and decision-making at scale.

You have a strong record of building pipeline strategy and consistently driving teams to exceed revenue goals.

You excel at developing managers and elevating team performance, improving both results and engagement.

You stay close to customers, using conversations to uncover pain points and shape scalable solutions.

You have experience launching and scaling new product motions, especially in 0→1 environments.

As a Senior Manager on the Platform Account Development team, you will lead frontline managers and guide the sales strategy that drives SMB adoption of DoorDash’s Commerce Platform solutions. You’ll develop high-performing leaders, build a motivating and inclusive team culture, and translate top company priorities into clear execution plans that accelerate first-party growth for our restaurant partners.

You’ll partner closely with S&O, Product, and Account Management to refine our sales motions, improve the merchant experience, and commercialize new Platform products. Staying close to both the field and our merchants, you will surface insights that shape processes, influence roadmap decisions, and remove friction for your teams. Your leadership will directly impact revenue performance, team effectiveness, and how SMB merchants grow their businesses through DoorDash.

You will report directly to the Director of Platform Account Development, who will cultivate your growth, and provide you with broader strategy and support to lead alongside your team.

We expect this role to be flexible with the ability to spend time remotely, work from a local office, or travel in the field as needed to support your team. You will also be expected to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity.

Be an integral leader driving a top company priority, accelerating Commerce Platform adoption across thousands of SMB restaurants.

The Platform Account Development team drives adoption and growth of the DoorDash Commerce Platform across our SMB restaurant segment (≤150 locations). We partner closely with Account Management to understand each merchant’s first-party growth goals and activate the right mix of Commerce Platform solutions - including Online Ordering to accelerate their success. Our mission is to enable every SMB merchant with the tools to grow first party sales, deliver a unique guest experience, and save on costs in order to have a thriving business.