americanredcross

Blood Collection Staff - Customer Service

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At a Glance

Location
Winston-Salem, North Carolina, United States
Employment
Full time
Posted
2026-02-24

Key Requirements

Required Skills

Microsoft Office

Domain Knowledge

  • Healthcare

Requirements

When you join our team you will be utilizing your healthcare and/or customer service skills to assist with every step of the blood collection process.

This includes collaborating with your team to transport and setup equipment at the collection sites in local communities, creating a welcoming and comfortable environment for volunteer donors, and following all safety procedures while collecting lifesaving blood donations that are delivered to hospitals.

At the American Red Cross, we conduct many mobile blood drives at businesses, schools and many other locations.

All staff work as a team to setup and tear down the equipment required to conduct a mobile blood drive.

Prior healthcare or phlebotomy experience (CNA, MA, EMT, etc.)

Compensation & Benefits

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

Medical, Dental, and Vision plans

Health Spending Accounts & Flexible Spending Accounts

PTO: Starting 15 days a year; based on type of job and tenure

Holidays: 11 paid holidays comprised of six core holidays and five floating holidays

401K with up to 6% company match

Responsibilities

Take the time to personally connect with donors – listen to their stories and help them understand how impactful their donation is.

Collaborate with your teammates to create a welcoming and friendly environment so our volunteer donors feel comfortable coming back again and again.

This ensures that the blood you collect meets goals, regulatory requirements and can be safely transfused

May drive Red Cross vehicles and you will work with the team to setup and tear down equipment at the donation sites.

Position may require a minimum height of 60 inches to ensure the ability to safely operate Red Cross vehicles.