cleargov
Project Client Success Manager (Hybrid- Toronto, ON)
At a Glance
- Location
- Toronto, Ontario, Canada
- Employment
- contract
- Experience
- 7+ years
- Compensation
- e salary for this position is $100,000- $120,000 CAD, exclusive of fringe bene
Key Requirements
Required Skills
Domain Knowledge
- Accounting
- Education
- Energy
- Engineering
- Finance
- Government
- Insurance
- Medical
- SaaS
Benefits & Perks
edical, Dental, and Vision Insurance Plans Life Insurance RRSP Plan Personal
Requirements
7+ years of experience in Customer Success, Account Management, or a related client-facing role.
Experience supporting clients in
finance, accounting, or financial operations
(e.g., SaaS tools, ERP solutions, workflow platforms).
Strong business acumen and the ability to communicate with CFO-level executives.
Compensation & Benefits
Flexible, hybrid work
Chance to make a meaningful impact on government and school district transparency and accountability
Opportunity to work in a fast-paced, fun, and collaborative environment
Competitive salary and benefits package (see below)
Professional growth opportunities
Responsibilities
We are seeking a strategic and highly accountable
Project Client Success Manager
to manage a portfolio of approximately 10 high-value enterprise customer accounts while partnering closely with senior CS leadership to drive retention, risk mitigation, and expansion.
This role is ideal for a confident customer leader who is comfortable operating at the executive level, managing contractual discussions, and navigating complex stakeholder environments. You bring solutions, not problems- and know how to push back thoughtfully when necessary to protect both the customer relationship and the business.
The Project Client Success Manager is a key player on an incredible team as we execute our mission to help local governments and school districts take the next step from good to great.
About the Company
Our mission is to create easy-to-use software to help local governments plan, budget and report better. ClearGov is a rapidly growing SaaS company that offers a complete planning, budgeting and financial reporting suite that enables local governments to plan, build, and present their financials more efficiently and effectively. We’re a mission-driven company that envisions a world where modern software enables
every
local government to best serve and improve its community.
Our software is utilized nationwide by more than 1,700 towns, cities, school districts, and other local agencies who are part of the ClearGov community, and we’re adding more every day. We’ve been named to the “GovTech 100” for eight years running. ClearGov also earned a place on the Inc. 5000 list of America’s Fastest Growing Companies for five consecutive years: 2021, 2022, 2023, 2024, and 2025.
The ClearGov team is a talented group of folks who are passionate about our mission and committed to building a positive, productive company culture. We believe in a work-hard/play-hard environment, and every day, we strive to get better at our work, all while being considerate, trustworthy, and transparent in everything we do.
Core Values