Patient Support Specialist

Social services, caregiving, or community support roles

Customer support or concierge-style service

Healthcare navigation or patient support

Hospitality or high-touch service environments

Candidates from hospitality, healthcare navigation, or concierge-level service environments often thrive in this role.

Comfort learning new technology platforms

Hospitality or high-touch service environments

Candidates from hospitality, healthcare navigation, or concierge-level service environments often thrive in this role.

– Excellent medical, dental, and life insurance; generous PTO and parental leave.

Opportunity to grow

– Help define how a Series A digital health startup scales with enterprise clients.

Deliver White-Glove Human Support

Support employees, patients, and family members via phone and email

Many of the people we serve are recovering from illness, caring for loved ones, or navigating financial and emotional stress.

Connect People to the Right Support

Providing personalized recommendations from the Wellist platform

Conducting custom research when additional support is needed

Energized by high-performance, metrics-driven environments where both speed and quality matter

Most importantly, you believe people deserve to feel supported, especially in life’s hardest moments, and that delivering that support requires consistently high standards.