LOGISTICS CUSTOMER SERVICE REPRESENTATIVE TX

Monitor destinations, load capabilities, arrival times, driver availability, and potential transit delays

Coordinate with customers and Sales to address needs and explore new opportunities

Carrier Procurement & Support

Assist in carrier procurement activities to secure capacity for customer freight

Support additional logistics and customer service functions as needed

employment;

Better Futures Program: 2 Year Community College tuition paid for you or your

dependents;

Paid Time Off: sick leave, vacation, and 6 company observed

holidays;

The Customer Service Representative plays a key role in supporting logistics operations by managing customer relationships, coordinating freight activities, and ensuring service excellence. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment.

Customer Relationship Management

Develop and maintain positive relationships with customers via phone and email

Communicate service issues and updates to assigned customers in designated areas

Collaborate with Sales to identify new lanes, changing volumes, and additional business opportunities

Freight Coordination & Scheduling

schedule;