Collections Analyst (Temporary)

Bachelor’s or Associate’s degree in a relevant field, or 2-3 years of proven experience in

commercial collections

SAP experience preferred

Strong problem analysis and solving skills

Strong communication skills, both written and verbal. Ability to effectively articulate and

“tell the story” to all audience levels and influence others

Monitor and review the customer aging, identifying overdue accounts and ensuring they are handled per our collection policy

Influence and hold customers accountable to payment terms; drive toward positive key

performance indicators (Aging, Days to Pay, DSO)

Manage a project to identify and collect customer Accounts Payable contact information and sales tax exemption certificates, and input the data into supporting software programs

Facilitate meetings and checkpoints with accounts to troubleshoot and resolve discrepancies or concerns between Twist and the account

Apply critical thinking and professional judgement toward data to determine the appropriate next actions. Assess portfolio and recommend account strategies as needed