firstadvantage

Strategic Account Data Analyst (US Remote)

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At a Glance

Employment
internship
Experience
2–4 years

Key Requirements

Required Skills

AgileCRMData AnalysisExcelPower BISalesforce

Domain Knowledge

  • Medical

Compensation & Benefits

Ability to work remotely with occasional business travel.

Medical, Vision, Dental, and supplementary benefit plans

401k with an employer match, and an Employee Stock Purchase Plan (ESPP)

Competitive and flexible Paid Time Off (PTO) and 9 paid company holidays

Access to tech and growth opportunities, and leaders who want you to succeed!

What Are You Waiting For? Apply Today!

Responsibilities

The

Strategic Client, Customer Success Data Analyst

plays a key client-facing role, partnering with high-value accounts to uncover needs, define strategies, and deliver data-driven solutions that support business goals. This role leverages analytics, reporting, and visualization tools to monitor program health, track user adoption, and identify risks or opportunities that impact account performance and retention. Serving as a liaison between clients and internal teams, the analyst ensures service excellence by managing service center requests, analyzing key data points, and delivering clear, actionable insights through frequent, professional communication. Proven ability to adopt new technologies quickly, uphold SLAs and CSAT standards, and build lasting client relationships is essential to success in this role.

This is a 100%

remote position

, individual must be open to occasional travel and is