Critical Operations Technician I (Nights)

Background in areas of IT, electrical, and/or mechanical

Customer focus with excellent interpersonal skills, and the ability to interface with all levels within the organization.

Know Your Rights (Spanish)

Pay Transparency Nondiscrimination Poster-Formatted

BOD OEM (Panduit, Corning), A+, Network+, BICSI Installer I certifications

Leads, maintains, monitors, and performs preventive maintenance on mechanical and electrical equipment; records readings and adjusts where necessary to ensure proper operation of equipment.

Provide remote hands and eyes services for customers.

Provide high level computer hardware and software configuration support.  Install suite wall, cage material, ladder rack, fiber tray, cabinets, cabling, and customer equipment based on documentation provided by provisioning documentation and established Data Center Operation procedures.

Installs and repairs IT, mechanical, and electrical equipment as required; assists other team members with major repairs and maintenance of building and equipment.

Process work orders for preventative and corrective maintenance on critical, building, and site infrastructure.

Consults with supervisor or team lead to order necessary tools and equipment as required to complete all maintenance and perform necessary work.