Senior Sales Enablement Manager - Onboarding Sales Trainer

5-7+ years in Sales Enablement, Sales Training, or Enterprise SaaS sales​

Deep understanding of enterprise sales cycles, value selling, MEDDICC/MEDDPICC, Challenger, buyer alignment, and customer value realization​

Demonstrated sales credibility - able to translate strategy into practical selling motions and real-world application​

Field experience in a quota-carrying or customer-facing sales role preferred

Experience using AI tools to enhance sales productivity, insights, or coaching​

Experience collaborating with global stakeholders and cross-functional GTM teams

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Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

The Global Learning & Development (GLD) team is looking for a Senior Onboarding Sales Trainer to deliver and scale world-class onboarding experiences for our global sales organization via the ServiceNow Sales Academy.

As a Senior Sales Trainer, you will facilitate dynamic, practical learning experiences that prepare new sellers to succeed in complex enterprise environments. You’ll coach on real customer conversations and engagements while reinforcing our sales methodology, AI-native tools, and GTM systems.

You will play a pivotal role in shaping the future of ServiceNow sellers, directly influencing seller performance and revenue outcomes. You will also work collaboratively across enablement and go-to-market teams and partners to ensure impactful training and learner success. This is not a traditional facilitation role - it requires enterprise sales fluency, an AI-first mindset, coaching depth, and the ability to translate ambiguity into clarity and action.

Deliver high-impact sales training sessions that teach sellers how to win in complex enterprise deals with credibility and strong facilitation presence.

Coach salespeople in the skills and activities to drive success

Reinforce our sales methodology, GTM process, systems, and AI-native tools, translating strategy into practical seller execution.

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.