capitalontap
Collections Officer - Midnights Team
At a Glance
- Location
- Remote
- Work Regime
- remote
- Compensation
- erks we offer: 💷 Salary range £27,000 - £34,000 depending on experience 🏥 Pri
- Posted
- 2026-07-21T10:53:28-04:00
Benefits & Perks
to 7% match 🏖️ 28 days holiday (plus bank holidays) 📖 Annual
Requirements
Excited to work here? Apply!
If you’d like to progress your career within our fast growing, profitable fintech then click apply and we will aim to get back to you within 3 working days (during busy periods this could take up to 5 working days.)
Compensation & Benefits
🏥 Private Healthcare including dental and optician services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
Responsibilities
In this role, you will work directly with customers to help them manage financial arrears by setting up fair repayment plans while ensuring compliance with relevant laws and policies.
Engage directly with customers to negotiate repayment plans
Analyse financial situations to create tailored solutions
Ensure adherence to GDPR, FCA, and FDCPA regulations
Handle customer complaints and resolve conflicts effectively
Work with internal and external teams to support customer outcomes