Data Science Analyst -TCOM

Minimum requirements include a college or university degree in related field.

Minimum requirements include knowledge and skills developed through < 2 years of work experience in a related job discipline.

Learning Management Systems.

$24.04 - $31.25

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the

Benefits Guidebook

.

The Data Science Analyst provides technical assistance to help learners access and navigate online training systems. The Specialist serves as the liaison between end-users and the learning platform. Under direct supervision, this job performs a broad range of operational activities, which may include collecting, organizing, and analyzing information from the University's various internal data systems as well as from external sources. This job also performs assignments related to data manipulation, statistical applications, programming, analysis and modeling.

Monitor and respond promptly to messages in the LMS support email inbox and voicemail line.

Provide clear, compassionate, and timely support to learners through phone and email.

Troubleshoot issues with the LMS and know when to escalate or redirect to other team members or the platform provider’s support desk.

Collaborate with the LMS provider’s support team to identify, report, and help resolve technical issues.

To transform mental health through compassionate, innovative interdisciplinary care, pioneering research, and the education of future leaders dedicated to advancing the well-being of individuals, families, and their communities.