guildgaragegroup
Customer Service Representative
At a Glance
- Location
- Ponderosa Garage Doors - Vancouver, Washington, United States
- Experience
- 1+ years
- Compensation
- e | Vancouver, WA Hourly Pay: $20–$25 | Full-Time Position Shift: M
- Posted
- 2026-06-19T14:29:33-04:00
Benefits & Perks
Health, Vision, and Dental Insurance Paid Time Off and Paid Holidays 401(k)
Requirements
1+ year of customer service experience (home services experience is a plus)
Compensation & Benefits
Hourly Pay: $20–$25
, based on experience
Health, Vision, and Dental Insurance
Paid Time Off and Paid Holidays
401(k) with company match
Employee Discounts and Referral Program
Responsibilities
As the voice of Ponderosa Garage Doors, you’ll be the first point of contact for customers—delivering exceptional service and support across phone, email, and chat.
Provide professional, empathetic customer service with a positive attitude
Handle a high volume of incoming calls efficiently and effectively
Communicate clearly across multiple channels to resolve issues and provide timely updates
Research and recommend solutions that best fit customer needs
Accurately document customer interactions and maintain up-to-date records