Complex Needs Practitioners (Wolverhampton & Walsall)

Experience supporting people with complex needs and managing a varied caseload.

Cycle to Work scheme and Credit Union membership

Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good

We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:

27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)

Pension scheme with 4.5% employer contribution, matched up to 6.5%

Life assurance (3× annual salary)

Enhanced sick pay and family-friendly pay

Birthday leave and the option to buy up to 5 extra days’ annual leave

Working as part of a multidisciplinary team, you'll manage your own caseload while coordinating support across a range of partner agencies to ensure people receive the right help at the right time.

You'll work closely with individuals, families and wider support networks to develop personalised recovery plans, deliver evidence-based interventions and support people to access services that improve their health, wellbeing and independence.

Manage a complex caseload, delivering comprehensive assessments, personalised recovery plans and evidence-based interventions.

Maintain accurate case records and outcome data in line with organisational policies and contractual requirements.

Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England.

Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.