Bilingual English and Spanish Member Loyalty Representative (R14122)

Must love to help members, including prospective members through outreach and educational activities.

Must have regular, reliable, and predictable attendance to support store operations.

At Oportun, we consider our customers to be our members, and the primary focus of our Member Loyalty Representatives is to create and generate a rewarding and unique member service experience.

Our Member Loyalty Representatives are passionate about listening, helping, and connecting with people at all touchpoints, such as in our stores and in the communities around our stores through personal outreach activities.

As a key member of our team, you will make the mission of Oportun come to life by educating our members and communities about our inclusive, affordable financial services that empower them to build a better future.

Welcome members with a warm greeting and provide quality member service.

Seamlessly process all transactions, while following company policies & procedures and protecting our members’ information.

Building relationships with local businesses (e.g., mechanic shops, dental offices, furniture stores) and speaking with local business owners and their employees about how Oportun’s services can help their customers.