prompt
Account Manager (SMB and Mid-Market, SaaS)
At a Glance
- Location
- United States
- Employment
- FULL_TIME
- Experience
- 1–3 years
- Compensation
- {'@type': 'MonetaryAmount', 'currency': 'USD', 'value': {'@type': 'QuantitativeValue', 'minValue': 100000, 'maxValue': 100000, 'unitText': 'YEAR'}}
- Department
- Prompt
- Posted
- 2026-07-14
Key Requirements
Required Skills
Domain Knowledge
- Clinical
- Environmental
- Healthcare
- Insurance
- Medical
- SaaS
Benefits & Perks
edical, dental, and vision insurance benefits Discounted pet insurance FSA/D
Requirements
1–3 years of experience in Account Management or Sales, ideally in SaaS or HealthTech.
Demonstrated success in achieving or exceeding revenue quotas.
Familiarity with healthcare, particularly PT/OT/SLP practices.
Experience with Google Workspace, Hubspot, or similar productivity tools.
Responsibilities
Our expectation of the role is that you will become an expert on the Prompt platform in order to manage and grow our SMB and mid-market paid product adoption.
You will serve as a trusted advisor to accounts, identifying whitespace, presenting new products, and building strong relationships.
You’ll play an essential role in driving Prompt’s growth by expanding revenue within existing clients while partnering with internal teams to ensure customer success.
Manage and grow existing accounts by proactively upselling additional licenses and cross-selling new products.
Present Prompt’s suite of products (Prompt Kiosk, Prediction Health, Onus One, PT Wired, Prompt BI) to demonstrate value and ROI.
Conduct periodic business reviews with CSMs to identify whitespace, showcase value, and strengthen partnerships.
About the Company
Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest growing company in the therapy EMR space and the new standard in healthcare technology, we’re looking to bring on our very first Account Manager to help us scale our revenue growth engine.
This role is an unprecedented opportunity to have a direct impact on the growth of Prompt. You will manage a book of SMB and mid-market accounts (1–16 providers), identifying upsell and cross-sell opportunities, strengthening client relationships, and driving revenue expansion. You’ll work closely with Client Success, Sales, and Product to maximize account health and deliver additional value to our customers.
As the very first Account Manager at Prompt, you’ll also shape the long-term responsibilities of the position and lay the foundation for onboarding future team members as the department scales. We’re doing something special here, and this role will be critical in taking Prompt to the next level.