Manager Premium Food & Beverage - Clubs

Experience managing budgets and resource allocations.

Successful track record measuring customer satisfaction and loyalty and recommending/ tracking improvements.

Comfortable employing sound business judgement to manage conflict and resolve guest concerns with a sense of

$83,000

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$115,000 USD

At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.

We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status.

MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.

Sets direction for supervisory team and front-line staff to ensure the consistency of guest experience within our suites division and all F&B products in premium F&B outlets; oversees complete event-related operations of designated areas including supervision of non-F&B event-related staff.

Tracks sales trends and recommends adjustments to maximize departmental profitability and keep F&B offerings current; proactively identifies and implements solutions to departmental challenges; responds to service breakdowns immediately

Maintains physical inventory of food, beverage and disposable products and implements systems to mitigate waste and monitor costs; inputs inventory counts and reviews with Finance on a monthly basis.

Collaborates with other departments to execute departmental and organizational initiatives and compliance with city and state regulations.

Emphasis on beverage-focused initiatives, both in cocktail and wine development across all Premium outlets.

Liaison between Premium Services division and the ground operation.

The Manager, Premium Food & Beverage Operations is accountable for the overall-related operational management of Premium Food & Beverage outlets and events. He/she ensures an exceptional guest experience by driving performance of supervisors and front-line team. The manager collaborates across functions to achieve business results and reacts as needed within a fast paced and dynamic environment. Success in this role is demonstrated by an exceptional customer experience, a commitment to the engagement and development of team, and achievement of business results. The Manager, Premium Food & Beverage Operations reports to the Senior Director, Premium Food & Beverage Operations.