Internet Field Technician

$80,000

—

$90,000 USD

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

Reporting to the Team Lead, Network Engineering, we are seeking  dynamic IT Field Technicians to contribute to the development and maintenance of technology for Success Academies. In this role, your duties will include interacting with stakeholders on various stages of the infrastructure lifecycle and collaborating with several vendors to deliver results. You will also be responsible for the deployment and integration of new technologies.

In assigned cohort/borough: Monitor network performance, diagnose issues, dispatch, and be willing to travel to other boroughs on an as-needed basis.

Perform routine redundancy tests and liaison with 3rd party to replace failed hardware, create network diagrams, and search for areas of improvement.

Help test changes and improvements in each assigned location before and after mass implementation.

On-site support for events or tests, help with networking issues on Printers, VC units, and laptops. Clean up and maintenance of network closets and cabinets. Must be able to physically lift up to 50 pounds.