Client Manager

Systems skills – Applied Epic, Carrier websites

Experience with MS Office products (specifically PowerPoint, Outlook, Word, and Excel)

Ability to discuss and solve claim problems with clients and insurance carriers

Being a part of IMA has its benefits. When you become part of the IMA family, you become eligible to take part in our valuable benefits and rewards package designed to benefit you, your family, and your life. Our plans are cost-effective, convenient and provide progressive ways for staying healthy, protecting loved ones, pursuing financial security and living a full and balanced life. This role is eligible for the following:

Annual Performance Bonus, Stock Purchase, Medical Plans, Prescription Drugs, Dental, Vision, Family Assistance Program, FSA, HSA, Pre-Tax Parking Plan, 401(k), Life/AD&D, Accident, Critical Illness, Hospital Indemnity, Long Term Care, Short-term Disability, Long-term Disability, Business Travel Accident, Identity Theft, Paid Time Off, Flexible Work Options, Paid Holidays, Sabbatical, Gift Matching,

Well-Being Stipend

, Personal and Professional Development.  In addition to our robust benefits package, the final offer amounts will depend on a variety of factors, including the candidate’s geographic location, prior relevant experience, and their knowledge, skills, and abilities.

Why Join IMA?

Support and demonstrate IMA’s core values

Interacts professionally and timely with clients and associates at all levels via email, phone, and in-person

Performs functions of the role within an IMA office 0-50% of the time

Collaborates effectively with Market and Regional Presidents to develop and maintain Claim service standards for clients within the region

Works in partnership with National Practice Group Leaders within designated Specialties to develop and maintain Claim service standards for clients within the Specialty

Directs the activities of your Claim team members in the management and advocacy of claims on behalf of clients