pilotcompany

Technician, Network Operations

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At a Glance

Location
Knoxville, Tennessee, United States
Employment
Full-time
Posted
2026-03-20T18:33:19.355Z

Key Requirements

Certifications

  • CCNA

Requirements

High school diploma or equivalent certification required

Associate degree in computer science or network related field preferred

Entry level network knowledge required

CCNA, A+, or Network + certifications preferred

Cisco command line (CLI) experience preferred

Service Now experience preferred

Compensation & Benefits

This position requires candidates to be legally authorized to work in the United States without employer sponsorship

This position is onsite, with weekends, working 2nd shift.

Responsibilities

The purpose of this job is to provide support for all store networks and all

store primary and secondary wide area network (WAN) connections

Ensure store networks and networked store devices remain on-line 24/7/365; minimize downtime by working with internet service providers(ISPs) to facilitate repairs as quickly as possible

Plan, evaluate, install, and reconfigure hardware and software element of network

Provide ongoing monitoring of network activities

Isolate and resolve routine network problems and issues

About the Company

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.