Salesforce Business Analyst

Bachelor’s degree in Business, Health Administration, Information Systems, or equivalent practical experience.

3+ years of experience as a Business Analyst supporting enterprise applications (CRM/Case Management platforms strongly preferred) required

Demonstrated experience translating complex stakeholder needs into clear requirements (user stories, process maps, functional specs, acceptance criteria) required

Hands-on familiarity with Salesforce capabilities (objects/data model, security concepts, reporting, and automation such as Flows), with the ability to work effectively alongside Admins/Developers required

Strong facilitation and communication skills, including running working sessions with research stakeholders and documenting outcomes required

Experience supporting testing activities (UAT planning, test scripts, defect triage) and enabling successful releases required

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

Competitive offer packages

Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP

https://hoopp.com/

)

Union:

Non-Union

Number of vacancies: 1

New or Replacement:

New

Site:

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine, and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca