Account Executive, Expansion (EST)

3+ years of experience in SaaS sales, account management, customer success, or a related customer-facing role.

Proven track record of growing existing customer relationships and exceeding revenue goals.

Strong consultative selling skills with the ability to connect customer challenges to business value.

Highly empathetic and customer-centric, with a natural ability to earn trust and influence stakeholders.

Analytical and data-driven, with the ability to identify patterns, opportunities, and risks across customer accounts.

Curious about ecommerce, digital marketing, and the challenges modern brands face.

Own and grow a portfolio of existing Triple Whale customers through strategic upsell and cross-sell opportunities.

Build trusted relationships with key stakeholders and become a strategic advisor to their business.

Proactively identify growth opportunities based on customer goals, product adoption, account health, and business performance.

Develop a deep understanding of each customer's ecommerce strategy, tech stack, and growth objectives.

Partner with customers to align Triple Whale solutions with their evolving needs and business priorities.

Lead commercial conversations, presentations, and negotiations with decision-makers across customer organizations.