Technical Account Manager

Within our Customer Success (CS) organization, we are seeking technically savvy individuals who are passionate about helping customers realize long-term value from their QGenda solutions.

As a Technical Account Manager, you serve as a trusted technical advisor and proactive partner, helping customers adopt, optimize, and continually drive business outcomes through QGenda’s platform.

You will work closely with Customer Success Managers (CSMs), QGenda Support (QS), and cross-functional teams to ensure a seamless, high-value customer experience.

Some TAMs will serve as primary technical points of contact for designated customer relationships, while others may specialize in product domains or feature sets—contributing technical expertise across multiple accounts as a subject matter expert.

Regardless of focus, all TAMs play a critical role in ensuring technical excellence, adoption success, and sustained customer satisfaction.

Strong technical aptitude and ability to translate complex product concepts into practical customer value.

We offer a comprehensive total rewards package to support our full-time employees and their family’s day-to-day needs, well-being and major life events, which includes:

Fully company-paid options for medical (both in-person and virtual), dental and vision insurance

Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance

Paid parental leave for birth, adoption or permanent placement

401(k) with company match

QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 800 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.

At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.

QGenda is headquartered in Atlanta.

To learn more about QGenda, visit us at

qgenda.com

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