Manager, DevOps

Experience with Kubernetes security (RBAC, network policies).

Knowledge of serverless computing and microservices

Experience with service mesh technologies (Istio, Linkerd).

Familiarity with Agile/Scrum

Strong problem-solving and decision-making

Excellent communication and collaboration

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

We are seeking a highly skilled

Manager of DevOps

to lead our team in designing, implementing, and maintaining scalable, secure, and highly available infrastructure. The ideal candidate will have a strong background in cloud computing, automation, CI/CD, infrastructure as code (IaC), and security best practices. This role requires a combination of leadership, strategic thinking, and hands-on expertise to drive efficiency, reliability, and innovation across our development and operations teams.

NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.